Privacy Policy

01Information we collect

We collect information you provide directly to us, such as when you submit an enquiry, request a quotation, subscribe to updates or correspond with our commercial team.

• Identity and contact details: name, company, email address and phone number
• Commercial details: products of interest, volumes, delivery locations and timelines
• Correspondence: the content of messages you send to us
• Technical data: IP address, browser type and pages visited, collected automatically

02How we use your information

We use personal information to respond to enquiries, prepare quotations, fulfil and administer orders, maintain records required by law, and improve our products and website.

Where we send you commercial updates, we do so on the basis of your consent or an existing business relationship, and every message includes a way to opt out.

03Legal basis for processing

We process personal data where it is necessary to take steps at your request prior to entering a contract, to perform a contract, to comply with a legal obligation, for our legitimate business interests, or where you have given consent.

04Sharing your information

We do not sell personal information. We share it only with parties who need it to deliver our services to you, including logistics partners, payment and banking providers, professional advisers, and regulators or authorities where the law requires it.

Any service provider acting on our behalf is required to protect your information and to use it only for the purposes we specify.

05Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including any period required to satisfy accounting, tax, contractual or regulatory obligations in Nigeria. When information is no longer required, it is securely deleted or anonymised.

06Security

We maintain administrative, technical and physical safeguards designed to protect personal information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

07Your rights

Subject to applicable law, including the Nigeria Data Protection Act, you may exercise the following rights by contacting us.

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where there is no continuing basis to retain it
• Object to or request restriction of certain processing
• Withdraw consent at any time where processing is based on consent

08International transfers

Where information is transferred outside Nigeria — for example to a service provider hosting our systems — we take reasonable steps to ensure an adequate level of protection is maintained.

09Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised, and material changes will be highlighted on this page.